What is the primary purpose of an employee assistance program (EAP)?

Prepare for the Certified Employee Benefit Specialist (CEBS) Group Benefits Associate (GBA) 2 Exam. Study with comprehensive flashcards and multiple choice questions. Each question provides detailed hints and explanations to ensure success!

The primary purpose of an employee assistance program (EAP) is to support employees with personal or work-related problems. EAPs are designed to help employees deal with a variety of challenges, such as stress, mental health issues, substance abuse, family conflicts, and other personal difficulties that may interfere with their job performance or overall well-being. By providing confidential counseling and support, EAPs aim to improve employees' mental health and productivity, ultimately benefiting both the employees and the organization.

In contrast, the other options represent specific services that are not the main focus of EAPs. For instance, while financial planning advice may be beneficial, it falls outside the primary scope of emotional and psychological support. Similarly, employee performance reviews and workplace safety training are important aspects of HR management but do not encompass the supportive role that EAPs play in addressing an employee's personal challenges.

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